In the rapidly evolving landscape of artificial intelligence, building and deploying AI components – be they functions, complex workflows, or autonomous agents – is just the first step. The true challenge lies in ensuring these AI systems consistently perform at their peak, meet quality standards, and deliver the intended value. This isn't a one-time check, but an ongoing commitment. This is where continuous evaluation comes into play, a critical practice for real-time AI monitoring that ensures your AI is always "on" and always optimized.
Imagine a customer support agent powered by AI that suddenly starts providing inaccurate information. Or a marketing workflow that begins generating off-brand content. Without continuous evaluation, these issues could go unnoticed for extended periods, leading to frustrated users, damaged reputation, and significant operational costs.
Traditional, static evaluations provide a snapshot in time. But AI models are dynamic; they interact with ever-changing data, user behaviors, and external environments. This necessitates a proactive approach where performance is monitored, measured, and refined continuously.
At evals.do, we understand the criticality of robust AI performance. That's why we’ve built Evals.do, a comprehensive platform designed to help you evaluate the performance of your AI functions, workflows, and agents. Our goal is simple: to ensure your AI components meet your quality standards with customizable, in-depth evaluations.
Assess AI Quality with confidence, knowing that your AI is performing as expected, day in and day out.
Evals.do empowers you to implement continuous evaluation with a flexible and powerful framework. Here's a glimpse into how it works:
With Evals.do, you're not limited to predefined metrics. You can set up evaluations tailored to your specific AI components and business objectives. For instance, consider evaluating a customer support agent's performance:
import { Evaluation } from 'evals.do';
const agentEvaluation = new Evaluation({
name: 'Customer Support Agent Evaluation',
description: 'Evaluate the performance of customer support agent responses',
target: 'customer-support-agent',
metrics: [
{
name: 'accuracy',
description: 'Correctness of information provided',
scale: [0, 5],
threshold: 4.0 // Set a minimum acceptable score
},
{
name: 'helpfulness',
description: 'How well the response addresses the customer need',
scale: [0, 5],
threshold: 4.2
},
{
name: 'tone',
description: 'Appropriateness of language and tone',
scale: [0, 5],
threshold: 4.5
}
],
dataset: 'customer-support-queries',
evaluators: ['human-review', 'automated-metrics']
});
Here, we're tracking accuracy, helpfulness, and tone, complete with defined scales and critical thresholds. This level of detail allows for precise performance monitoring.
Evals.do allows you to collect data from your AI components and process it through various evaluators. This includes:
What types of AI components can you evaluate with Evals.do? You can evaluate a wide range, including:
This flexibility means Evals.do can fit into any part of your AI ecosystem.
Evals.do works by allowing you to define custom evaluation criteria, collect data from your AI components, and process it through various evaluators (human, automated, AI) to generate performance reports. This enables you to continuously monitor your AI's health and make informed decisions.
You can evaluate functions, workflows, and agents, as well as specific AI models or algorithms within your system. Our platform is designed for versatility.
Yes, Evals.do supports integrating both human feedback and automated metrics for comprehensive evaluation. This blended approach provides the most accurate and holistic view of your AI's performance.
In the competitive world of AI, merely deploying an AI system isn't enough. Ensuring its consistent quality and performance through continuous evaluation is what truly differentiates leading organizations. With Evals.do, you gain the power to keep your AI components running optimally, meeting user expectations, and driving business value, always.
Ready to ensure your AI functions, workflows, and agents are always performing at their best? Visit evals.do today to learn more and get started with comprehensive AI evaluation.